Mental Health & EAP
Feel Supported. Stay Balanced. Thrive in Every Moment.
At Montefiore, your emotional, mental and social well-being are just as important as your physical health. Through our Employee Assistance Program (EAP) and mental health resources, you and your household members access to confidential support and expert guidance.
EAP for Non-1199 Employees
Montefiore’s EAP is available 24/7 to help all non-1199 employees and anyone in their household, whether or not they are covered under a health plan sponsored by Montefiore. The EAP is offered at no cost to you through Carebridge, an independent organization to assure that the help you receive is completely confidential.
Carebridge provides referrals for up to five short-term counseling sessions – for emotional concerns such as grief, depression, anxiety, stress, relationship difficulties, and addictions – with a licensed clinician in your community or by phone.
You also have unlimited access to Work-Life Specialists in the following fields:
- Child Care/Parenting
- Eldercare
- Money Management & Legal Support
- Education Planning
- Convenience Services
On-site or virtual team support, such as critical incident debriefing, manager/team well-being trainings and other manager resources are also available.
Call toll-free at 844-300-6072 or email clientservice@carebridge.com. You can also visit www.carebridgenow.com to find expert articles, resources, and unique tools addressing a large scope of EAP and Work-Life issues. Your website access code is C4NKN.
1199 SEIU Member Assistance Program (MAP)
The Member Assistance Program, provided through the 1199SEIU Benefits Fund, has trained social workers, counselors and other professionals on staff who provide services related to mental health, substance use, assistance with financial and legal concerns, domestic or workplace violence, grief support and more. They also provide referrals to community or social service resources if you’re having problems with housing, domestic violence or legal issues.
Available Monday - Friday, 9:00 am - 5:00 pm at 646-473-6900.
Visit 1199seiubenefits.org/map for more information.
For 24/7 telephonic mental health services, call Teladoc at 800-835-2362 or visit Teladoc.com.
Also available is the 1199SEIU Wellness Program that offers monthly wellness and health education classes, educational materials and more.
Department of Psychiatry and Behavioral Sciences
Psychiatry Department Services
Available to employees with Montefiore Anthem BCBS and their covered family members. Services include individual, couples and family therapy; medication treatments, testing and evaluation.
To contact, call 718-920-4814, email MEPA@montefiore.org or visit MEPAnow.com.
Behavioral Health Virtual Urgent Care
Available Monday - Wednesday from 10:00 am - 5:00 pm, and Thursday - Friday from noon - 5:00 pm.
Employees can request a Behavioral Health Virtual Urgent Care visit directly from the “Your Menu” section of their MyChart account at mychart.montefiore.org.
More Mental Health Resources
View the Mental Health & Well-being Resources flyer for more information →
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